Privacy policy
learn more about your rights and responsibilities
Effective Date: [06/10/2025]
Effective Date: [06/10/2025]
Staffinc.io (“Staffinc”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, platform, and services (collectively, the “Services”).
1. Information We Collect
We collect information to operate our platform effectively and provide healthcare staffing services.
1.1 Information You Provide Directly
- Name, email address, phone number
- Company / agency name
- Job title and role
- Account login credentials
- Messages, inquiries, and support requests
- Billing and payment information
- Documents uploaded during onboarding or compliance processes
1.2 Workforce & Operational Data (Platform Users)
- Candidate and employee profiles
- Credentials, licenses, certifications
- Scheduling and shift data
- Timesheets and attendance records
- Payroll and payment-related data
- Compliance and audit records
2. How We Use Your Information
We use data only for legitimate business and operational purposes, including:
- Providing and operating the Staffinc.io platform
- Customizing workflows and features
- Credential verification and compliance management
- Scheduling, payroll, and workforce tracking
- Customer support and communication
- Security, fraud prevention, and system monitoring
- Legal and regulatory compliance
- Improving platform performance and user experience
3. Legal Basis for Processing (GDPR)
Where applicable, we process personal data under the following lawful bases:
- Performance of a contract
- Legal obligations
- Legitimate business interests
- User consent (where required)
4. Data Sharing & Disclosure
We do not sell personal data.
We may share data only with:
- Trusted service providers (hosting, payment processors, analytics)
- Compliance, auditing, or regulatory authorities (when required by law)
- Clients, for workforce data processed on their behalf
- Legal authorities if required by applicable law
5. Healthcare Data & Compliance
Staffinc.io is built specifically for healthcare staffing and follows strict compliance standards:
- HIPAA (where applicable)
- GDPR (EU & UK)
- ISO-aligned security practices
- Data minimization and role-based access controls
6. Data Security
We implement industry-standard safeguards, including:
- Encrypted data storage and transmission
- Secure cloud infrastructure
- Role-based access control
- Audit logs and monitoring
- Regular security reviews
7. Data Retention
We implement industry-standard safeguards, including:
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
8. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze platform usage
- Enhance performance and security
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
10. International Data Transfers
Data may be processed outside your country using appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Secure cloud infrastructure
11. Third-Party Links
- Our website may contain links to third-party websites
- We are not responsible for their privacy practices.
12. Children’s Privacy
- Staffinc.io is not intended for individuals under 18.
- We do not knowingly collect data from minors.
13. Changes to This Privacy Policy
- We may update this policy periodically.
- Changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
- If you have questions about this Privacy Policy or data protection practices:
- Email: [email protected]
- Support: [email protected]
- Business Hours: Monday–Friday, 9 AM–6 PM (Local Time)
