Arix
CASE STUDY — Direct Staffing

A direct-booking gig platform facilities and healthcare workers connecting without an agency middleman, and 15 hours of manual payroll gone every week.

How a Canadian healthcare staffing operator built a direct-booking marketplace — facilities find and book workers themselves, payments run on rails, and the manual payroll cycle that consumed 15 hours a week disappeared entirely.

Hero
15 hrs
Per week saved on payroll alone
Direct
Booking — no agency middleman
Delivered
Direct-booking platform, on contract
100%
Source code owned by the client
01
STARTING POINT
Traditional healthcare staffing was fast becoming the most expensive way to fill a shift.

Agency markups, slow coordination, limited visibility for facilities into who was actually available — Airix saw the model breaking. Facilities wanted to book directly. Workers wanted to be paid on time without an intermediary taking a cut and a week

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Facility
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Agency Operations
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Worker
Starting Point
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Facilities rely on agencies, adding markup and slowing coordination. Workers wait through manual payment cycles, while availability remains unclear.

Before

Agency-mediated staffing

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Data handled across agencies
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Manual coordination & calls
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No real-time visibility
AFTER

Direct-booking platform

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Direct shift booking — no middleman
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Verified profiles & credentials upfront
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Real-time shift discovery & instant confirmation
02
WHAT WE BUILT
A direct-booking gig platform built to take the agency out of the middle, not the structure.

Facility-side booking, worker-side mobile app, automated payments rail. The agency middleman replaced by a platform that handles credentials, payments and dispute resolution — so the facility-worker connection itself can be direct.

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Facility Booking Portal

Post shifts, view verified workers, and book directly, no agencie

Facility Booking Portal
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Worker Mobile App

Browse shifts, apply, track earnings, and message securely.

Worker Mobile App
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Operator Oversight Panel

Platform view of all bookings for support, disputes, and monitori

Operator Oversight Panel
Scope of build
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Direct booking marketplace

Facilities post shifts, see verified workers, book directly. No agency staff in the loop.

In scope
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Credential verification

Worker credentials uploaded, verified, and visible to facilities upfront. Validity gating before a worker can be booked. 

In scope
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Operator oversight panel

Airix's view across all bookings for support, dispute resolution and platform health. 

In scope
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Predictive availability

Forecasting worker availability to surface to facilities proactively.

Deferred
Delivery approach

Delivered on a fixed-price, fixed-timeline contract. Working software was demoed live each week — not slides, not wireframes.

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Discovery

Align on goal and workflows

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Build

Weekly demos.
Real Progress

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Migration

Structured transition from legacy tools.

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Support

30 days of Post-launch Support.

03
RESULTS & IMPACT
Fifteen hours a week, gone — and a model that scales without proportional headcount.

The fifteen hours aren't finance hours — they're the difference between a staffing operation that scales linearly and one that doesn't. Manual payroll is the canonical bottleneck: every new worker, every new shift, more bank transfers, more reconciliation.

"Automating it doesn't just save hours. It removes the headcount tax on growth. Airix can double the number of workers on the platform without doubling the finance team."

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15 hrs

Per week saved on payroll

Payment automation replaced manual bank transfers. Each shift completion triggers payment automatically.

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Direct

Facility-worker booking

Agency middleman removed the platform handles credentials, payments, and oversight.

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Delivered

On contract, on schedule

Direct-booking platform with payments rail and credential gating fixed-price, fixed-timeline.

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100%

Code & IP ownership

Source code, infrastructure and platform delivered to the client on completion.

04
WHO WE BUILT FOR
We work best with a specific kind of agency.  It's worth checking the fit before a call.
You're a strong fit if
  • Running a direct-booking healthcare platform

  • Ready for fixed-price, fixed-timeline build
  • 
Payroll is highly manual and time-consuming
  • Want to replace traditional agencies, not upgrade them
We're not the right fit if
  • Seeking the lowest-cost build

  • Prefer white-label SaaS solution

  • Revenue relies on agency markup

  • Operating a traditional agency model
Who we built for
05
COMMERCIAL PICTURE
The commercial picture — fixed price, fixed timeline, source code yours.
Team meeting
Reviewing data

COMMERCIAL SUMMARY

A build like this one - scoped to your specific requirements.

We work on a fixed-price, fixed-timeline basis. Every line item is in the contract before code is written. Pricing is scoped to your operation's specific needs and is shared on the discovery call. Source code and IP are delivered to you on completion. Our public pricing page gives the bands across our three commercial tiers your scoped proposal will land within them, with the exact number depending on the modules and integration your operation requires.

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Fixed

Price • in the contract before code is written

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Fixed

Timeline • scoped before kickoff

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Yours

Source code & IP delivered on completion

The next step is a disintermediation scoping, not another sales call.

If you're building a homecare platform — not just running an agency — we'd map your three product surfaces, define the architecture, and put a fixed-price proposal in front of you within five working days.

Get Your Personalized Demo
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