Healthcare Tech
CASE STUDY β€” undefined

A complete homecare SaaS β€” three connected products on one system, unifying patient care, caregiver coordination and agency operations.

How a US homecare operator replaced a stack of disconnected tools with a single SaaS platform β€” three products, one data model, EVV-ready, HIPAA-architected, designed to scale operations without proportional headcount.

Hero
3
Connected products on one system
EVV
21st Century Cures Act ready
Delivered
Full SaaS platform, on contract
100%
Source code owned by the client
01
THE STARTING POINT
Homecare agencies were running a real business
across tools that weren't built to talk to each other.

Patient care, caregiver coordination and agency operations β€” three workflows, three sets of tools, three places where data lived. Each one solved a piece of the picture. None of them gave anyone the full one.

Patient Care
Caregiver
Coordination
Agency
Operations
Starting Point

The cost shows up in care delivery. schedule doesn't match. A patient's care plan is updated but the change doesn't propagate to the visit log. Disconnected tools mean disconnected care.

Before

Three workflows, three tools

Data in different systems
Manual updates and coordination
No real-time visibility or insights
AFTER

One SaaS, three connected products

One data model, one source of truth
Care plan and patient context in a single mobile app
Real-time dashboard for agency ops β€” every active visit, every caregiver
02
WHAT WE BUILT
A complete homecare SaaS
β€” three products, one system, built to scale operations.

Three connected product surfaces β€” patient/family, caregiver mobile, agency operations β€” all built on a single data model. EVV-ready. HIPAA-architected.

Patient & Family Portal

Care plans, history, invoices, and family access.

Patient & Family Portal

Caregiver Mobile App

Schedules, visit info, EVV, and secure messaging.

Caregiver Mobile App

Agency Operations Dashboard

Real-time visibility, compliance, and performance.

Agency Operations Dashboard
Scope of build

EVV compliance layer

Care plan visibility, visit history, live tracking of the current caregiver, messaging, invoices, family member access.

In scope

Care plan engine

Care plans authored once, propagating automatically to caregiver visits and family visibility. Updates flow without manual re-entry.

In scope

Multi-agency architecture

Built to support multiple homecare operations on shared infrastructure with isolated data, branding and configuration.

In scope

Medicaid billing integration

Direct billing handoff to state Medicaid systems based on EVV-verified visits.

Deferred
Delivery approach

Delivered on a fixed-price, fixed-timeline contract. Working software was demoed live each week β€” not slides, not wireframes.

Discovery

Align on goal and workflows

Build

Weekly demos. Real Progress

Migration

Structured transition from legacy tools.

Support

30 days of Post-launch Support.

03
RESULTS & IMPACT
Three workflows, one source of truth - and a SaaS architecture built to scale

We left our easy, margins in homecare to build agency operations β€” multi-workflow tools with IF-THEN rules, proper admin role controls and secure patient file privacy. None of these quick players got off zero.

""The changes the game for my team. Every rep we run includes admin access. Knowing that my backend is already paid for. This is a real investment that pays dividends after month 1. Not just the first time.""

The CEO of the above HR operation "Β’ a fraction of the cost of the first"

3 + 1 products

Three connected components

Patient, caregiver and agency surfaces β€” all on one uniform tenant architecture.

EVV

Cures Act Ready

Electronic Visit Verification with geofencing and fraud warning built into patient flows.

Delivered

Full SaaS on one tenant

Through the Staffinc SaaS architectural framework in a fraction of the traditional timeline.

100%

Code & IP Owned

Source code, full root access and IP fully delivered and assigned on milestone.

04
WHO WE BUILT FOR
We work best with a specific kind of agency. β€” It's worth checking the fit before a call.
We are a strong fit if
  • Agencies managing complex schedules
  • Better EBITDA/margins wanted
  • Multi-tenant operational control
  • Routine compliance checks
We're not the right fit if
  • Single location, offline schedules
  • Manual fax routing is fine
  • IT team handles full closed-source...
Who we built for
05
THE COMMERCIAL PICTURE
The commercial picture β€” fixed price, fixed timeline, source code yours.
Team meeting
Reviewing data

COMMERCIAL SUMMARY

A build like this one - scoped to your specific requirements.

We look at software builds as hard fixed functional amounts. Every function costs. Our contract delivers working software early. Pricing is matched to your specific needs to minimize any cost overruns. Source code and IP are delivered upon completion.

Our public pricing pages gives the basic scenarios. Book a 15 min call with us, your project request will be heard, outlined, with the exact commercial model upon the timeline and integration your operations require.

Build

Fixed price & timeline, agreed scope before we start

Cost

Milestone-based before handoff

Assets

Source Code & IP delivered on completion.

The next step is a SaaS architecture scoping, not another sales call.

If you're building a homecare platform β€” we just ran this playbook β€” we'll map your core product surface, define the architecture and put a firm price proposal in front of you within five working days.

Join The Waitlist (Beta)
App Mockup