Hollilander
CASE STUDY — Hollilander · Multi-site Locum Staffing

A multi-location locum nurse operation, built so the audit trail exists before the inspector asks for it.

An Irish locum nurse staffing agency running across multiple locations replaced WhatsApp shift coordination, Excel rosters and paper timesheets with a single platform. Every shift, placement, timesheet and credential update is now recorded as work happens, which is why their first HIQA inspection closed with zero findings.

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STARTING POINT
A multi-location locum operation held together by WhatsApp groups and the goodwill of senior staff.

Shift management, nurse allocation, timesheets and compliance were spread across WhatsApp groups, Excel sheets and paper. Each location had its own way of working, and nobody had a view across all of them.

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Shift Management
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Compliance Workflow
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Operations Oversight
Starting Point
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As the operation grew, the effort of assembling an audit trail grew with it. Timesheets had to be chased and scanned, approvals lived in message threads, and answering a simple question about who worked where meant reconstructing the answer after the fact.

Before

Manual multi-location coordination

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Audit trails reconstructed after the fact
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Shift allocation managed through WhatsApp
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No live status across different locations
AFTER

A continuous audit trail

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Coordination that does not depend on one person
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Digital timesheets stored automatically
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Live status across every location in one view
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WHAT WE BUILT
A multi-site staffing platform where compliance is a by-product of doing the work.

Every shift, placement, timesheet and credential update is recorded as it happens. Nothing has to be assembled later, because the record is created by the same action that does the work.

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Operations Dashboard

Monitor staffing activity across every location

Operations Dashboard
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Nurse Mobile Experience

Shift application, credential management, timesheet submission

Nurse Mobile Experience
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Audit & Compliance Layer

Approval tracking, records and inspections workflows

Audit & Compliance Layer
Scope of Build
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Digital timesheets

In-app submission, supervisor approval and automatic storage. The scan-and-file workflow is gone.

In scope
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Credentialing and compliance

NMBI registration, Garda vetting, indemnity and mandatory training certificates, each tracked with expiry dates. An invalid credential blocks assignment before it can happen.

In scope
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Multi-location shift system

Shift posting on the agency side, applications on the nurse side, and allocation in real time across every location.

In scope
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Cross-jurisdiction expansion

A multi-country compliance rules engine for operating beyond Ireland.

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Delivery Approach

Delivered on a fixed-price, fixed-timeline contract. Working software was demoed live each week. Not slides, not wireframes.

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Discovery

Align on goals and workflows

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Build

Weekly demos, real progress

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Migration

Structured transition from existing tools

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Support

30 days of post-launch support

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RESULTS & IMPACT
Zero findings at the first HIQA inspection, because the audit trail already existed.

An inspection is usually a scramble. Records get assembled, gaps get explained, and the effort lands on whoever knows the operation best. Here it was a query against a system that had been recording approvals, timesheets and credential checks since go-live. There was nothing to prepare, because preparation had already happened as a side effect of running the business.

""We passed our first HIQA inspection with zero findings. That alone justified the investment." Godvin Paul Chief Executive Officer, Hollilander Ltd"

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0 findings

At the first HIQA inspection

Approvals, timesheets and credential checks were already logged and timestamped when the inspection began.

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Multi-site

Unified on One Platform

Locations that previously ran separately now operate on a single system with a shared view.

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8 Weeks

Kick-off to MVP

Multi-location staffing platform delivered on a fixed scope and a fixed timeline.

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100%

Code & IP ownership

Platform, infrastructure, operation data, and codebase delivered to the client.

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WHO WE BUILT FOR
We work best with a specific kind of agency. It is worth checking the fit before a call.
You are a strong fit if
  • You run locum or agency nurse staffing in more than one location
  • You are bound by HIQA inspection and NMBI credential requirement
  • Your timesheets are still on paper, or scanned and filed by hand
  • You need one view of activity across every site
We are not the right fit if
  • You operate from a single location with a small, stable roster
  • You are already on an enterprise system that works well for you
  • Lowest cost is the main decision factor
  • You need something live in the next two weeks
Who we built for
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COMMERCIAL PICTURE
The commercial picture: fixed price, fixed timeline, source code yours.
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Reviewing data

COMMERCIAL SUMMARY

A build like this one, scoped to your specific requirements.

We work on a fixed-price, fixed-timeline basis. Every line item is in the contract before code is written. Pricing is scoped to your operation’s specific needs and is shared on the discovery call. Source code and IP are delivered to you on completion. Our public pricing page gives the bands across our three commercial tiers; your scoped proposal will land within them, with the exact number depending on the modules and integrations your operation requires.

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Fixed

Price · n the contract before code is written

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Fixed

Timeline · scoped before kickoff

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Yours

Source code & IP · delivered on completion

The next step is an audit readiness review, not another sales call.

If your audit trail currently lives in WhatsApp threads and shared spreadsheets, we will map what an inspection would actually ask of you, agree the scope, and put a fixed-price proposal in front of you within five working days.

Message us on WhatsApp
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